Frequently Asked Questions

Orders ship within 24 hours. Standard delivery takes 5–9 business days; you get a tracking link by email as soon as it leaves our warehouse.

Yes — shipping is free on every order over $49. Below that, a flat $5.90 rate applies at checkout.

We offer a 30-day money-back guarantee. If your dog isn’t happy, send it back for a full refund — no drama.

Each product page lists detailed measurements. Measure your dog’s length, chest girth and weight, then match it to the size chart. Still unsure? Contact us.

Every item is selected for non-toxic, pet-safe materials and tested for durability against real chewing and pulling.

Use the contact form and we’ll reply within one business day.